Business Process Automation
Wire your tools together so the boring work runs itself — reliably, observably, and without a no-code spaghetti tax.
- Timeline
- 8–14 weeks
- Engagement
- Senior, embedded
- Pricing
- Outcome-based
- Discipline
- Enterprise Solutions & CRM
⏚ Summary
What this engagement is, plainly.
Most BPA projects start with Zapier and end with a tangle no one wants to maintain. We design automation programs where workflows are typed, observable, and version-controlled — so they survive scale and team turnover.
Problems we solve
Your team has 50 Zapier zaps and no idea which ones are still working.
Manual data entry between tools is consuming senior people's time.
Process automation attempts have produced fragile, undebuggable workflows.
⏚ Approach
How we run this engagement.
- 01Phase
Map then automate
Two weeks of process mapping. What gets touched, by whom, when, with what data. We surface the workflows worth automating and the ones worth deleting.
- 02Phase
Typed workflows
Automations live in code (Inngest, Temporal, n8n, or custom). Inputs and outputs are typed, retries are explicit, failures are loud.
- 03Phase
Operate the system
Every workflow has a dashboard, an owner, and an SLA. Automation that no one watches isn't automation; it's a hidden liability.
⏚ Deliverables
What you get, signed off.
Process map + automation backlog
Workflow library (typed, tested)
Integration layer (CRM, billing, comms, storage)
Observability dashboard per workflow
Failure playbooks
⏚ Stack we typically use
Tools, not religion.
We pick on workload and team shape, not on fashion. Anything below is a default — swappable when your context demands.
- Inngest
- Temporal
- n8n
- TypeScript
- Zapier (carefully)
- Make
Outcome
Workflows that run on their own, fail loudly when they should, and free senior people from the work that shouldn't have been theirs in the first place.
⏚ Frequently Asked
About this service, specifically.
⏚ Related Services
Often paired with this engagement.
⏚ Engagement Initiation
Have a hard problem worth doing once, well?
We take a small number of engagements per quarter. If your program needs serious operators, we'd like to hear about it.